Warranty & Service Information
NightOps Tactical provides strives to provide industry leading service up to the point of sale, and after.
All NightOps Tactical night vision devices (NVDs) come with either a 5 or 10 year warranty, depending on the system. For the 5 or 10 year period, NightOps will service your NVD once per 365 day period for the life of the warranty. This will ensure the full operational integrity of your night vision device for many years to come.
While NightOps Tactical does provide a 5 or 10 year warranty, the warranty is non-transferable. NightOps will not be liable for inbound shipping to diagnose a potential warranty claim. NightOps will send an Return Materials Authorization (RMA) form in order to keep track of any potential warranty issues and will update the end user on the status of the warranty claim throughout the process.
NightOps does not cover user errors such as but not limited to: typical wear and tear, battery corrosion, fall damage, image retention, or scratched lenses glass.
NightOps Warranty is also VOID if the unit has been disassembled, opened or otherwise tampered with in any way that is not congruent with normal use.
NightOps will also request proof of purchase from an authorized reseller if the unit was not purchased directly through NightOps Tactical.
Night Vision Devices are expensive and intricate electro optics. Treat them as such, and they will likely never fail you.